Inside the Mind of the Modern Candidate

PivotCX Webinar Recording
December 20, 2023

Learn how Modern Consumer Habits have Changed Candidate Expectations and How TA Professionals Should Adapt

The advancement of “consumer-focused” technologies has also had the inevitable impact on the technologies that Talent Acquisition (TA) teams need to be aware of. It goes without saying, “Candidates are also consumers.” As candidates interact and engage with businesses, they’ve become increasingly acclimated to the power and the benefits of these technologies and approaches. These same consumer-world technology advancements that have greatly improved and simplified the “Customer Experience” can be similarly utilized for the “Candidate Experience.” TA Teams that do not understand the direct correlation between “Customer” and “Candidate” Experience are at great risk for tarnishing their Employer Brand and for negatively impacting their candidate flow throughout their process.