Know the Facts and Act on Them with Mike Seidle on the Entrepreneur Way

Know the Facts and Act on Them with Mike Seidle on the Entrepreneur Way

On this episode, Mike Seidle, Chief Operating Officer and Co-founder at PivotCX, explains what “Know the Facts and Act on them” means to him and shares tips and his thoughts on several aspects of entrepreneurship.

PivotCX reduces time-to-hire from weeks to days. They screen out unqualified and unengaged candidates with chat and SMS, so you don’t have to.

Entrepreneurial Role Models:

Howard Bates

When business started difficulties overcame:

“the hard part for me before I started my own business was that nobody else knew anything about what I was interested in.

This would have been in the 1980s. I was very interested in building software; I was in high school…first off, they don’t let high schoolers be programmers and so I had to kind of make my own opportunities and so I did. And I started a little company that we would make software for little retailers and local businesses and it certainly beat doing other things that I could have done at age 16 as far as the money I made and everything.

But more importantly I just learned so much about putting together a business and you can kind of approach business without fear once you do the first one”

Favorite Books:

Favorite Quote:

“know the facts and act on them” Jack Welch

Recommended Online Resources:

  • LinkedIn – LinkedIn is a business and employment-oriented service that operates via websites and mobile apps. Founded on December 28, 2002, and launched on May 5, 2003, it is mainly used for professional networking, including employers posting jobs and job seekers posting their CVs.
  • Slack is where work flows. It’s where the people you need, the information you share, and the tools you use come together to get things done

Best Advice to Other Entrepreneurs:

“don’t be afraid to fail. And the first rule of being an entrepreneur is to do something. You can worry about doing it better next time”…[Listen for More]

 

Other Quotes From the Chat with Mike Seidle:

  • “I would have probably focused less on raising capital and more on bringing a product to market and testing the market more than I did especially with Work Here”
  • “’know the facts and act on them’ by Jack Welch. I think that is an underrated secret to success, understanding and really knowing what’s really, really happening and not what you hope is happening, not what the people that are working for you, with you and around you are telling you is happening but actually knowing what you are really dealing with and then having the awareness and may be courage to act on what you are hearing”
  • “work on your business not in it”

Want to learn more about how Pivot CX helps companies make quicker hires? Request a demo.

Links in this episode:

LinkedIn: @IndyMike (Mike Seidle) 

Apple podcast: The Entrepreneur Way

Image background by Dominika Roseclay

Improving Human to Human Interaction in Recruiting

Improving Human to Human Interaction in Recruiting

On this occasion, Mike Seidle joins Nicola  Steel, host of The Spotlight Series podcast to talk about the importance of improving the human to human interaction in the recruitment process. Also, how it speeds up the process while improving the candidate experience. 

When is it best to use chatbots and when a human is better? Chatbots are best for yes/ no questions but are terrible at carrying on conversations because they lack emotions such as empathy, adaptability and humor. His solution was to have live human conversations via text which is both efficient & inexpensive.

When building his teams, Mike looks for exceptional communication skills, a love of learning & shared values.  His advice to entrepreneurs is to ask questions & really listen to the feedback & also keep your ego in check!

His final piece of advice comes from Jack Welch – “Know the facts & act on them”!

Mike is a serial entrepreneur who has founded 6 businesses. Last year, he had to reinvent his company very quickly when his revenue dropped by 85% & PivotCX was born.

Links in this episode:

LinkedIn: @IndyMike (Mike Seidle) 

Apple podcast: The Spotlight Series

Image background by Dominika Roseclay

The Recruitment ThoughtCloud Podcast – Chatbots in Recruiting

The Recruitment ThoughtCloud Podcast – Chatbots in Recruiting

Overview

Mike Seidle joins the Recruitment ThoughtCloud podcast, hosted by Jamie Dillon, to talk about how he changed tracks from creating an AI company to a SaaS one. Among other issues, we discuss the growing emergence of chatbots in recruiting and the power of SMS for improving the candidate experience and advertising spend.

Most employers are losing 50% or more of their ad spend by simply not responding quick enough to job applicants. PivotCX uses human-powered SMS chat to make sure every applicant receives a response and quick screening. While AI has its place in automated messages, Mike has found with PivotCX that chat teams are actually more accurate and less costly to sustain than a chat bot.

Links in this episode:

LinkedIn: @IndyMike (Mike Seidle) 

Apple podcast: Recruitment ThoughtCloud podcast

Image background by Dominika Roseclay

Applying Conversational Principles to Recruiting

Applying Conversational Principles to Recruiting

Overview

In this episode of ProjectHR, host Jennifer Orechwa interviews Mike about how applying Conversational Marketing principles in recruiting is a proactive way of engaging with customers. Online interactions engage customers via a two-way conversation to better address their needs and offer positive solutions. With this kind of marketing, you’re on-hand to help, precisely when the customer needs you. Mike Seidle, CTO and Co-Founder of PivotCX (formerly known as WorkHere), shares with us how conversational recruiting tools can help make the recruitment processes more engaging, and can produce better results than a traditional qualification process.

On this episode, we dive in and learn:

  • The challenges of recruitment
  • Why texting is such a vital tool
  • How Mike and his team apply conversational principles in recruiting
  • How this kind of engagement can improve the candidate experience and drive efficiency
  • How Conversational Recruitment can reduce time-to-hire from months to weeks to days!

Links in this episode:

LinkedIn: @IndyMike (Mike Seidle) 

LinkedIn: Jennifer Orechwa

Featured Image background by Dominika Roseclay

Human Interaction in Hiring! Podcast interview with Mike Seidle

Human Interaction in Hiring! Podcast interview with Mike Seidle

This is a discussion of the importance of the Human Interaction in Hiring with Traci Rubin, host of Bringing the Human back to Human Resources, and Mike Seidle, CTO of PivotCX.

In this episode of Bringing the Human back to Human Resources, Mike Seidle speaks with Traci about how PivotCX is bringing the human element back to the candidate experience. Employers continue struggling to create a positive experience for job seekers. Complex multi-step applications, chatbots, and over-worked recruiters make it harder to reach out to job applicants quickly and personally. Since the job market is becoming much more competitive, talent has become the main concern for businesses of all sizes. Speed of response and keeping the human interaction in hiring are key elements of the candidate experience. Candidates who get responses quickly are more likely to follow through the screening process and get hired. 

Links in this episode:

Connect with Mike Seidle: https://www.linkedin.com/in/indymike/

Connect with Traci Rubin: https://linktr.ee/HRTraci 

Featured Image background by Dominika Roseclay