In today’s job market, there is a significant talent shortage, and many companies are finding it challenging to recruit the right candidates. This issue is further compounded by the fact that most recruiting teams are understaffed, making finding and hiring qualified candidates even more difficult.
To put it into perspective, imagine if your customer service team were taking 3-4 weeks to follow up with customers. You would quickly realize that you need more customer service representatives to handle the increasing workload. You might even consider bringing in an outsourced call center to help manage the influx of customer inquiries.
Similarly, if your sales team was taking two weeks to follow up on a lead, you would likely hire more BDRs and sales reps to help speed up the sales process. In some cases, you might even consider outsourcing your sales efforts to an agency.
Given the urgency of these situations, it’s essential to look at recruiting emergencies in the same way. Companies need to take swift action to address their talent needs and ensure that they have the resources and support necessary to find and attract top candidates in today’s competitive job market.
If you can’t help being short-staffed, then you still don’t have to settle for 1-2 week turnaround times. With a communications hub like PivotCX your recruiters can be engaging with 3x the number of candidates as before. Make sure your recruiters have the right tools, and they’ll be able to meet their goals.
Recruiting is a challenging task that requires a lot of time and effort to find the right candidates for a position. Recruiters often struggle with managing their workload and meeting the hiring targets on time. In this blog post, we will discuss five ways to improve recruiter productivity and streamline the hiring process.
1. Measure Response Time
Response time is a critical factor in candidate experience, and it can significantly impact the hiring process. Measuring response time for Candidate Development Representatives (CDRs), recruiters, and candidates can help recruiters to identify areas for improvement. A quick response time can create a positive impression and enhance the candidate’s interest in the company. On the other hand, a delayed response can lead to a negative experience and may result in the candidate accepting another job offer.
2. Measure Engagement Rates
Engagement rates can help recruiters to determine how many candidates are actively engaged in the hiring process. It is essential to track how many candidates have had a human-to-human conversation with the recruiting team. Measuring engagement rates can help recruiters identify areas of improvement and adjust their recruitment strategy accordingly.
3. Find Out Time to Offer
The time taken to make an offer to a candidate is critical in the hiring process. It is essential to determine how long it takes to move a candidate from the application stage to the offer stage. This information can help recruiters to identify bottlenecks in the hiring process and improve the time-to-hire metric. As 90% of candidates take the first job they are offered, it is vital to ensure that the company can make an offer quickly to secure the best candidates.
4. Secret Shop Your Hiring Process
Secret shopping your hiring process can help recruiters to identify areas for improvement and provide a better candidate experience. Recruiters can find their job on different platforms and apply under different names to test the application process. They can then evaluate how easy it was to apply, whether everything worked, and whether candidates were able to complete the application process. After applying, they can measure how long it takes until a recruiter contacts them and how long it takes until they have a human-to-human conversation.
5. Add CDRs to Your Team
Adding Candidate Development Representatives (CDRs) to the recruitment team can help to improve productivity and streamline the hiring process. CDRs can be responsible for making contact with candidates and ensuring that they do not fall through the cracks. This responsibility can free up recruiters to focus on building relationships with candidates and hiring managers. This approach can help to ensure that candidates are not lost during the hiring process due to lack of communication.
Improving recruiter productivity is critical to the success of any recruitment team. Measuring response time, engagement rates, and time-to-offer can help recruiters to identify areas for improvement. Secret shopping the hiring process can help to identify friction points and provide a better candidate experience. Adding CDRs to the team can help to streamline the hiring process. By implementing these five strategies, recruiters can improve productivity and meet their hiring targets on time.