PivotCX Blog

Read the latest news and insights from PivotCX
Product Updates March 29, 2024

Product Updates March 29, 2024

New Product Features1. Standardized SMS Opt-in Notice for Job Feeds and Career Site Now you can set up a standard SMS notice and it will be appended to job feeds and your PivotCX career site job pages. This makes it easy to remain TCPA compliant and personalize your message, too. Learn more about setting up your opt-in message here  2. UI Refresh...

read more
Recruiter Chronicles March, 2024

Recruiter Chronicles March, 2024

It’s been a busy start to the year here at PivotCX. We’re hearing from our Customers and Prospects that hiring is also starting to heat back up. We know Recruiting is challenging and that Teams need solutions that enable them to stay ahead of their talent competition. This is why we’re passionate about providing you with the most innovative,...

read more
The Power of Multi-Touch Drip Campaigns for Candidate Nurturing

The Power of Multi-Touch Drip Campaigns for Candidate Nurturing

In the fast-paced world of recruiting, where top talent is in high demand and competition for that talent is fierce, recruiters are continually challenged to develop innovative strategies to attract, engage, and retain qualified candidates. We’ll explore the three most important reasons recruiters should embrace this powerful tool and address the common barriers preventing its widespread adoption.

read more
PivotCX Product Updates – March 7, 2024

PivotCX Product Updates – March 7, 2024

New Product Features1. Read Button in SmartQueue You can now mark conversations as read from the SmartQueue (the left column in the chat view) rather than having to put in the command ^read. Learn more about using the 'Read' button in the SmartQueue here  2. Mass Read Sometimes you might be inundated with conversations that no longer require a...

read more
Recruiter Chronicles – January, 2024

Recruiter Chronicles – January, 2024

Happy New Year! We're ready to start this year strong with even more features, updates, and even some bug fixes to make your recruiting easier.  In this month’s issue of The Recruiter Chronicles, we share with you some of the latest feature updates for PivotCX, a blog post on our Templates feature, and a recording of our most popular webinar to...

read more
PivotCX Updates and Bug Fixes – Jan 10, 2023

PivotCX Updates and Bug Fixes – Jan 10, 2023

Chat You can now edit apply/attribution fields from the chat window. Location, source, medium, campaign and referrer are editable. Show the clipboard icon when a contact’s conversation has attachments. You can now see the referring URL and click to open it in a new window. Dashboard Added apply count to the jobs/content tab. Now, you can manage...

read more
Recruiting Short Staffed

Recruiting Short Staffed

In today's job market, there is a significant talent shortage, and many companies are finding it challenging to recruit the right candidates. This issue is further compounded by the fact that most recruiting teams are understaffed, making finding and hiring qualified candidates even more difficult. To put it into perspective, imagine if your...

read more
5 Ways PivotCX Improves Recruiter Productivity

5 Ways PivotCX Improves Recruiter Productivity

Recruiting is a challenging task that requires a lot of time and effort to find the right candidates for a position. Recruiters often struggle with managing their workload and meeting the hiring targets on time. In this blog post, we will discuss five ways to improve recruiter productivity and streamline the hiring process. 1. Measure Response...

read more